Job Description
Job Description
We invite you to join the world of luxury hospitality at Fairmont Jasper Park Lodge, as our new Concierge. The knowledge of a great Concierge is the expectation of our guests when staying at Fairmont Hotels & Resorts. Your ability to anticipate the guests' needs and make informed suggestions will ensure they have a truly memorable stay.
What you will be doing:
Reporting to the Guest Experience Manager, responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional, friendly and engaging service
- Assist guests with mail, messages, and any plans or arrangements they require including onsite and offsite activities
- Assist guests regarding hotel facilities in an informative and helpful way
- Promote and sell the services and conces...