Concierge Executive

Are you passionate about providing exceptional customer service and creating memorable experiences Join our team as a Retail Mall Concierge Associate ! If you thrive in a fast-paced environment and enjoy helping others, this is a great opportunity to make a lasting impact!

Job responsibilities:

• Attend to all enquirers and render assistance to shoppers or tenants in a professional manner and provide quality service

• Handle administrative work related to gift redemption during malls promotional activities, sales of gift vouchers

• Be familiar and well-versed with the malls floor plan, facilities and available services

• To provide directional assistance to shoppers/tourist

• Handle complains and suggestions with professionalism

• Day to day maintain and update database management

• Administrating all written or verbal feedbacks from desk...