COMSEC Technical Support Agent
C
CACI International
📍 North Charleston, SC, United States
Job Description
Job Title: COMSEC Technical Support Agent
Job Category: Information Technology
Time Type: Full time
Minimum Clearance Required to Start: Secret
Employee Type: Regular
Percentage of Travel Required: Up to 25%
Type of Travel: Continental US
* * *
Mid-Level **Technical Support Specialist -** Crypto Products Join our team as a Mid-Level Technical Support Specialist supporting the NIWC LANT Crypto ISEA for PEO C4I/PMW 130.1 Crypto Products. In this role, you'll provide advanced technical assistance via email, phone, and Naval Messages.
**Key Responsibilities:**
+ Handle complex technical support issues for DoN users, addressing both routine and emergency requests through trouble tickets and casualty reports.
+ Manage and resolve sophisticated help tickets in the NESD Help Ticketing system (Helix) for link encryptors, inline network encryptors, and legacy cryptographic equipment.
+ Monitor and r...
Job Category: Information Technology
Time Type: Full time
Minimum Clearance Required to Start: Secret
Employee Type: Regular
Percentage of Travel Required: Up to 25%
Type of Travel: Continental US
* * *
Mid-Level **Technical Support Specialist -** Crypto Products Join our team as a Mid-Level Technical Support Specialist supporting the NIWC LANT Crypto ISEA for PEO C4I/PMW 130.1 Crypto Products. In this role, you'll provide advanced technical assistance via email, phone, and Naval Messages.
**Key Responsibilities:**
+ Handle complex technical support issues for DoN users, addressing both routine and emergency requests through trouble tickets and casualty reports.
+ Manage and resolve sophisticated help tickets in the NESD Help Ticketing system (Helix) for link encryptors, inline network encryptors, and legacy cryptographic equipment.
+ Monitor and r...