Computronix POSSE Application Support Specialist
J
Jobtailor
📍 hamilton, on, Canada
Job Description
Join a vital role at your company as a Computronix POSSE Application Support Specialist. You will manage technical oversight, ensure system optimization, and support integration efforts in a collaborative environment.
This role requires a strong background in IT technical support or system administration, ideally with over five years of relevant experience. You will handle user roles, permissions, and ensure adherence to operational procedures while enhancing the functionality of the Computronix POSSE platform.
Key Responsibilities:
• Provide technical oversight and administration of Computronix POSSE
• Collaborate on change requests and solution designs
• Develop functional specifications from business requirements
• Troubleshoot issues and enhance system functionalities
• Maintain alignment with ITIL best practices for incident management
Requirements:
• Bachelor's Degree in Computer Science or related field
• Five-plus years of IT technical support expe...
This role requires a strong background in IT technical support or system administration, ideally with over five years of relevant experience. You will handle user roles, permissions, and ensure adherence to operational procedures while enhancing the functionality of the Computronix POSSE platform.
Key Responsibilities:
• Provide technical oversight and administration of Computronix POSSE
• Collaborate on change requests and solution designs
• Develop functional specifications from business requirements
• Troubleshoot issues and enhance system functionalities
• Maintain alignment with ITIL best practices for incident management
Requirements:
• Bachelor's Degree in Computer Science or related field
• Five-plus years of IT technical support expe...