Job Description
REQUIRED SKILLS: (10+ Years; Need All)
NICE TO HAVE SKILLS:
INTERVIEW PROCESS:
DESCRIPTION OF ROLE:
Under the general guidance of the IT Operations Manager, this position is responsible for growing and operating the Information Technology Service Management (ITSM) program at the organization. The role serves as an expert resource, relying on extensive experience and judgment to plan and accomplish goals.
Essential duties include providing expert-level technical assistance in support and preparation of desktop-sup...