Complex Customer Service Specialist

Telstra Limited

📍 Canberra, Australian Capital Territory, Australia

Full time Information and Record Clerks

Job Description

Employment Type

Permanent

Closing Date

23 June 2026 11:59pm

Job Title

Complex Customer Service Specialist

Job Summary

Job Description

We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.

This includes making Telstra the place you want to work. For you, that means a having career that grows with you and working with a team powered by human connection that prioritises wellbeing and choice.

Focus of the role

The Secure Service Desk provides support to Federal Government customers that are utilising a range of Telstra products and services including Managed Data Networks and associated tiers including Managed Routers, LAN, Wireless WAN, Wireless LAN and WAN Optimisation solutions ...

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