Complaints Handler
O
Oakley Recruitment Limited
📍 Whitley, Coventry, West Midlands (County), United Kingdom
Job Description
Oakley Recruitment is working in partnership with an expanding organisation based in Coventry. This is an excellent opportunity to join the team as a Complaints Advisor on a full-time permanent basis
Culture and Environment
You will be working in a friendly and welcoming workplace that is warm, supportive, and fast-paced. The complaints team is passionate about the customer journey and works collaboratively to ensure every customer feels heard, supported, and valued. You’ll be surrounded by a team that genuinely cares about doing the right thing and takes pride in delivering positive outcomes, even in challenging situations.
The office environment is open-plan and modern, creating a bright and engaging space where teamwork and communication are encouraged. Alongside this, you’ll have the opportunity to work within a hybrid model, offering flexibility while still benefiting from the support, energy, and connection of the wider team.
Personality
We’re looking for a...
Culture and Environment
You will be working in a friendly and welcoming workplace that is warm, supportive, and fast-paced. The complaints team is passionate about the customer journey and works collaboratively to ensure every customer feels heard, supported, and valued. You’ll be surrounded by a team that genuinely cares about doing the right thing and takes pride in delivering positive outcomes, even in challenging situations.
The office environment is open-plan and modern, creating a bright and engaging space where teamwork and communication are encouraged. Alongside this, you’ll have the opportunity to work within a hybrid model, offering flexibility while still benefiting from the support, energy, and connection of the wider team.
Personality
We’re looking for a...