Job Description
Job Title: Community Manager – Customer Success (Healthcare)
Leading Diagnostic Company
Location: Airoli / Navi Mumbai
Experience: 4–8 Years
Industry: Healthcare / Health Tech / Clinical Services
CTC 35 to 40k
Kindly Share resume asap
Contact Person : Divya
qcprofile@
Role Overview :
We are looking for a Dynamic Community Manager to drive engagement, retention, and satisfaction across our healthcare customer ecosystem. The role focuses on building strong relationships with patients, healthcare providers, and partners while ensuring a seamless customer experience.
Key Responsibilities
- Manage and nurture online/offline communities including patients, doctors, and healthcare partners
- Drive customer engagement, onboarding, and retention strategies
- Act as the primary point of contact for customer success and support queries
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