Community Associate at IWG Calgary

IWG plc

📍 calgary, ab, Canada

Full-time Other-General

Job Description

Join IWG as a Community Associate in Calgary, Alberta, and foster relationships while managing administrative tasks for customers. This role blends flexibility with an engaging work environment.
As a Community Associate on contract, you will oversee customer support in a dynamic workspace. Your responsibilities include providing solutions for various customer needs, from Wi-Fi assistance to invoicing. You’ll maintain a vibrant community atmosphere while ensuring that all services run smoothly.
Key Responsibilities:
• Manage customer requests and provide effective solutions
• Organize networking events and send e-invitations
• Assist customers with tech setups and services
• Direct visitors and ensure a tidy workspace
• Collaborate with the Community Manager on projects
Requirements:
• 1+ years of customer service experience
• Strong communication and relationship-building skills
• Proficient in MS Office and basic IT troubleshooting
• Positive attitu...
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