Commercial Discharges Customer Specialist

Commonwealth Bank

📍 sebringville, on, Canada

Full-time Management & Operations

Job Description

Advance your career as a Customer Service Specialist with Business Banking Operations, focusing on commercial discharges. This full-time position offers a hybrid work model in Perth or Melbourne.

We are seeking two Customer Service Specialists to join our Commercial Discharges team. This vital role requires processing a significant volume of discharge requests effectively while ensuring a high standard of service to a diverse clientele. You will develop positive stakeholder relationships and handle challenges efficiently in a fast-paced setting.

Key Responsibilities:
• Deliver excellent internal customer service promptly
• Drive process improvements to enhance team efficiency
• Conduct investigations into customer-related queries
• Assist in reconciliation and administrative duties
• Identify and manage potential business risks

Requirements:
• Knowledge of home lending or commercial banking a plus
• Strong...
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