Commercial Discharges Customer Specialist
C
Commonwealth Bank
📍 sebringville, on, Canada
Job Description
Advance your career as a Customer Service Specialist with Business Banking Operations, focusing on commercial discharges. This full-time position offers a hybrid work model in Perth or Melbourne.
We are seeking two Customer Service Specialists to join our Commercial Discharges team. This vital role requires processing a significant volume of discharge requests effectively while ensuring a high standard of service to a diverse clientele. You will develop positive stakeholder relationships and handle challenges efficiently in a fast-paced setting.
Key Responsibilities:
• Deliver excellent internal customer service promptly
• Drive process improvements to enhance team efficiency
• Conduct investigations into customer-related queries
• Assist in reconciliation and administrative duties
• Identify and manage potential business risks
Requirements:
• Knowledge of home lending or commercial banking a plus
• Strong customer service experience building relationships...
We are seeking two Customer Service Specialists to join our Commercial Discharges team. This vital role requires processing a significant volume of discharge requests effectively while ensuring a high standard of service to a diverse clientele. You will develop positive stakeholder relationships and handle challenges efficiently in a fast-paced setting.
Key Responsibilities:
• Deliver excellent internal customer service promptly
• Drive process improvements to enhance team efficiency
• Conduct investigations into customer-related queries
• Assist in reconciliation and administrative duties
• Identify and manage potential business risks
Requirements:
• Knowledge of home lending or commercial banking a plus
• Strong customer service experience building relationships...