Commercial Carrier Manager, Br Commercial Carriers

Confidential

📍 São Paulo, São Paulo, Brazil

Full-time Other-General

Job Description

DESCRIPTION
The Commercial Carrier Manager in Brazil plays a crucial role in exceeding customer expectations during transportation. This multi-faceted position requires balancing tactical activities with strategic planning for transportation execution with 3P carriers. The role manages operations impacting quality (DEA), speed (GVS), cost (CPP), and losses (DNR and Shrinkage). This includes managing relationships with 3rd party transportation providers, driving tactical actions to balance Service Level Agreements with Operational Costs, and overseeing all aspects of 3P carrier operations, including capacity planning, continuous improvement, coverage expansion, peak readiness, and delivery speed definition.
Key job responsibilities
- Build and maintain strong working relationships with 3P carriers and internal stakeholders
- Analyze network losses and implement improvement plans
- Coordinate package return processes for Fulfillment Centers and Sellers
- Track and repor...
Apply for this Position