Commercial Card Strategic Product Manager

SUMMARY

The Commercial Card Strategic Project Manager manages strategic initiatives and projects related to the overall success of the Commercial Card team.

ESSENTIAL DUTIES AND RESPONSIBILITIES

· Partner with Commercial Card Director, Product Manager and Client Experience Manager and for special projects

· Manage infrastructure improvements and workflow efficiencies

· Lead projects, mentor and coach teams for new functionality, releases and testing related to new Commercial Card initiatives

· Support initiatives to assess and improve the client experience with responsibilities including customer journey mapping, pain point identification and overall operational process improvement

· Represent Commercial Card in the broader departmental or enterprise projects and initiatives

· Establish a partnership and rapport with Commercial Card vendors to develop and test new enhancements and produc...