Collision Estimator: Customer Experience & Repair Coordination

The Boyd Group is seeking an estimator in the Philippines to deliver an exceptional customer experience while creating estimates and coordinating repair needs for customers, including communication with insurance companies. You will assess vehicle damage, document repairs, and help align the team to meet repair KPIs.

Responsibilities include documenting interactions, guiding customers through the repair process, ensuring DRP and insurer compliance, and participating in production walks and