Job Description
Job Title: Collections Specialist
Job Description
Collections Specialist manages customer receivables, supports credit management activities, and delivers high-quality customer service while ensuring timely collection of outstanding balances. This role partners closely with sales and credit management teams, supports credit-related audits, and helps maintain compliant and effective credit practices across a defined customer territory.
Responsibilities
+ Collect customer receivables across the organization in a timely and professional manner.
+ Assist customers with account inquiries and troubleshoot account balance issues to ensure accurate and up-to-date information.
+ Provide consistent coverage for credit matters during company business hours as part of the credit management team.
+ Assist in reviewing and releasing credit holds in accordance with established policies and procedures.
+ Develop and maintain strong relationships wi...
Job Description
Collections Specialist manages customer receivables, supports credit management activities, and delivers high-quality customer service while ensuring timely collection of outstanding balances. This role partners closely with sales and credit management teams, supports credit-related audits, and helps maintain compliant and effective credit practices across a defined customer territory.
Responsibilities
+ Collect customer receivables across the organization in a timely and professional manner.
+ Assist customers with account inquiries and troubleshoot account balance issues to ensure accurate and up-to-date information.
+ Provide consistent coverage for credit matters during company business hours as part of the credit management team.
+ Assist in reviewing and releasing credit holds in accordance with established policies and procedures.
+ Develop and maintain strong relationships wi...