Job Description
Collections Specialist
Madison Heights, MI,
Job Description
The Collections Specialist supports the Accounting team during a high-volume period by ensuring the accuracy and timeliness of collections activities. This role focuses on contacting customers about past-due balances, resolving account discrepancies, and assisting with aging cleanup efforts to improve overall receivables performance. The position offers an opportunity to work closely with finance and accounting professionals while contributing directly to cash flow and customer relationship management.
Responsibilities
+ Contact customers via phone and email to discuss past-due invoices and outstanding balances in a professional and courteous manner.
+ Conduct regular follow-up on aging accounts and document all collection efforts accurately and consistently.
+ Research customer account discrepancies, identify root causes, and work toward timely and effective resolution.
+ ...
Madison Heights, MI,
Job Description
The Collections Specialist supports the Accounting team during a high-volume period by ensuring the accuracy and timeliness of collections activities. This role focuses on contacting customers about past-due balances, resolving account discrepancies, and assisting with aging cleanup efforts to improve overall receivables performance. The position offers an opportunity to work closely with finance and accounting professionals while contributing directly to cash flow and customer relationship management.
Responsibilities
+ Contact customers via phone and email to discuss past-due invoices and outstanding balances in a professional and courteous manner.
+ Conduct regular follow-up on aging accounts and document all collection efforts accurately and consistently.
+ Research customer account discrepancies, identify root causes, and work toward timely and effective resolution.
+ ...