Collections Specialist

Job Overview

:We are seeking a detail-oriented and proactive Collections Analyst to join our finance team. The ideal candidate will be responsible for managing and resolving customer billing and usage discrepancies while utilizing Salesforce for contract information and NetSuite for invoice details. This role requires a blend of analytical skills, customer service expertise, and familiarity with financial software to ensure efficient collections and accurate account management.Responsibilities & Duties

Monitor and analyze accounts receivable aging reports to identify overdue accounts and prioritize collections efforts.

Prepare and maintain detailed records of customer interactions, resolution actions, and follow-up activities.

Monitor and analyze accounts receivable aging reports to identify overdue accounts and prioritize collections efforts.

Prepare and maintain detailed records of customer interactions, resolution actions, and f...

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