Job Description
Job Description
The Collections Specialist will work closely with customers and internal partners to ensure timely collection of outstanding balances, resolve invoice disputes, and support a high-volume accounts receivable portfolio. This role plays a key part in reducing aged receivables, managing credit holds, and supporting a well-structured AR and collections function within a large, global organization undergoing active growth and acquisitions.
Responsibilities
+ Interact directly with customers to collect outstanding balances and ensure timely payment of invoices.
+ Review and manage customer orders placed on credit hold, working to resolve issues so orders can be released promptly.
+ Work with customers to investigate and resolve disputed invoices, ensuring accurate billing and customer satisfaction.
+ Fulfill customer documentation requests related to invoices, statements, and payment support materials.
+ Collaborate closely wi...
The Collections Specialist will work closely with customers and internal partners to ensure timely collection of outstanding balances, resolve invoice disputes, and support a high-volume accounts receivable portfolio. This role plays a key part in reducing aged receivables, managing credit holds, and supporting a well-structured AR and collections function within a large, global organization undergoing active growth and acquisitions.
Responsibilities
+ Interact directly with customers to collect outstanding balances and ensure timely payment of invoices.
+ Review and manage customer orders placed on credit hold, working to resolve issues so orders can be released promptly.
+ Work with customers to investigate and resolve disputed invoices, ensuring accurate billing and customer satisfaction.
+ Fulfill customer documentation requests related to invoices, statements, and payment support materials.
+ Collaborate closely wi...