Job Description
Description We are looking for a Collections Clerk to support account follow-up and payment recovery efforts for a contract assignment. This position is well suited for someone who communicates confidently with customers, stays organized while managing account details, and works comfortably with Microsoft Office tools. The role focuses on maintaining accurate records, resolving outstanding balances, and delivering attentive customer service across both consumer and commercial accounts.
Responsibilities:
• Contact customers by phone and email to discuss past-due balances and encourage timely payment on consumer and commercial accounts.
• Review account information, document collection activity, and update payment details with strong accuracy and attention to detail.
• Handle billing and collection inquiries effectively, helping customers understand account status and available resolution options.
• Maintain organized records of conversations, commitments, and follow...
Responsibilities:
• Contact customers by phone and email to discuss past-due balances and encourage timely payment on consumer and commercial accounts.
• Review account information, document collection activity, and update payment details with strong accuracy and attention to detail.
• Handle billing and collection inquiries effectively, helping customers understand account status and available resolution options.
• Maintain organized records of conversations, commitments, and follow...