Collections Analyst

We’re hiring: B2B Collections Analyst

We are looking for a Collections Analyst to join our team in Tera Tower, Bridgetowne, Quezon City.

This role is ideal for someone with experience in financial collections, accounts receivable, or BPO finance operations who enjoys working with customers, resolving account concerns, and ensuring receivables are properly reconciled and maintained.

Key responsibilities:

• Perform Business-to-Business collections by contacting customers for past due accounts

• Collect and reconcile customer accounts to help maintain clean trade receivables

• Coordinate with internal and external stakeholders to resolve order, invoice, and payment issues

• Process AR-related transactions such as payment/invoice matching, credit application, refunds, reinstatements, and write-offs

• Support the release of new sales orders within shipping cut-offs

• Identify acc...