Job Description
**Collection Specialist:**
As a Collection Specialist you will be responsible for managing cash collection of customer portfolio by executing collection strategies, disputes registration and assignment to owners for swift resolution and following up with customers, monitoring delinquent accounts and performing cash application.
**Your role:**
+ Execute the collection process for defined less complex customer portfolio to secure payment or payment commitments, follow up on promises, and, when applicable, claim payments from intermediaries or third-party collectors involved in the collections process
+ Compiles and monitors delinquent account balances by implementing an effective overdue control and follow up for customer accounts that are late, overdue, potentially overdue, or at risk of being written off
+ Ensures proper disputes registration and assignment to owners to optimize swift resolution
+ Follow up on relevant queries and solving escalations in close cooperat...
As a Collection Specialist you will be responsible for managing cash collection of customer portfolio by executing collection strategies, disputes registration and assignment to owners for swift resolution and following up with customers, monitoring delinquent accounts and performing cash application.
**Your role:**
+ Execute the collection process for defined less complex customer portfolio to secure payment or payment commitments, follow up on promises, and, when applicable, claim payments from intermediaries or third-party collectors involved in the collections process
+ Compiles and monitors delinquent account balances by implementing an effective overdue control and follow up for customer accounts that are late, overdue, potentially overdue, or at risk of being written off
+ Ensures proper disputes registration and assignment to owners to optimize swift resolution
+ Follow up on relevant queries and solving escalations in close cooperat...