Collection Representative

Job Overview

Location: Aguascalientes

Job Schedule: Full-time On site

Education Requirement: High school diploma or Bachelor's degree

Shape the Future of Mobility at Nissan: Launch Your Career, Drive Innovation

We are currently looking for a Collection Representative to join our team in Aguascalientes.

In this role you will be negotiating resolutions for accounts that are 5-59 days past due. Provides customer service by adhering to a call plan and by demonstrating NMAC/IFS Core Values. Contributes to building brand value and achieving enduring profitable growth.

A Day in the Life

• Stays available to receive outbound and inbound phone calls on delinquent accounts, resolving delinquencies by negotiating payment arrangements that will benefit both NMAC/IFS and customer.
• Researches and finds a solution for customer's disputes, questions and concerns related to the account status...