Collection Quality Junior Associate
I
Indodana
📍 Indonesia, Jakarta, Indonesia
Job Description
Job Description
- Periodically reviewing and developing existing Standard Operating Procedures (SOPs) and Operational/Technical Guidelines to identify areas for improvement or updates in line with operational needs and compliance with internal and external regulations.
- Ensuring SOP and Operational/Technical Guideline documentation is complete, distributed, and communicated to relevant business units, and that on-the-ground implementation aligns with established standards.
- Reviewing, evaluating, and providing feedback, recommendations, and risk assessments for draft Policies, Strategies, or Programs.
- Serving as the primary point of contact for internal and external audits regarding the readiness of required collection data.
- Identifying gaps in Internal Collection workflows based on audit findings, QA reports, and non-compliance issues.
- Developing, proposing, and implementing Continuous Improvement Plans across processes, system...