Collection Executive / Officer

Job Title: Debt Recovery Collection Tele caller Experience: 1–2 Years Location: (Ghatkopar West) Employment Type: Full-Time Eligibility: Both DRA Certified and Non-DRA Certified candidates can apply Job Summary We are seeking a motivated and result-oriented Debt Recovery Collection Tele caller to manage overdue accounts and recover outstanding payments through telephonic communication. The ideal candidate should possess strong negotiation skills, customer handling abilities, and knowledge of collection processes. Key Responsibilities Contact customers via phone to collect overdue payments. Follow up on delinquent accounts and negotiate repayment plans. Maintain accurate records of customer interactions and collection activities. Explain outstanding dues, payment options, and consequences of non-payment. Resolve customer queries related to pending payments. Achieve monthly collection and recovery targets. Adhere to company policies, compliance requirements, and collection guidelines. Es...

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