COBRA Operations Lead — People-First & Impactful

ThrivePass is seeking a COBRA Operations Supervisor to lead a high-performing operations team, delivering exceptional client service while ensuring compliance and process excellence from Pereira, Colombia. The role partners with leadership to optimize workflows and drive results through data-driven improvements.

The ideal candidate is a people-first leader who coaches others, solves complex operational challenges, and relentlessly improves the customer experience in a fast-paced environment.