Job Description
Commercial Operations Associate
Location: Calgary, Canada
Employment Type: Full-Time - Hybrid
We are seeking a motivated and experienced team member to join an established team that manages order processing. The ideal candidate should be detail-oriented, proactive, and able to work efficiently in a professional office environment.
Key Responsibilities
- Communicating with customers and distributors via e‑mail with questions and concerns as needed.
- Responsible for setting up product support in NextGen application.
- Processing and fulfilling product orders in Dynamics.
- Assisting with any financial audit requests and providing necessary documentation to auditors, accounting, and finance.
- Updating and setting up customers in Customer Maintenance application.
- Processing Failed Key and License RMA’s and creating the orders in Dynamics.
- Processing License Modi...