Job Description
To lead and ensure the smooth and efficient daily operation of the reservations operation, ensuring everyone contacting the Reservations department receives an optimum level of service and care at all times.
Ensure all reservations are accurately actioned within the same working day
To support all other departments, especially Sales, ensuring that all guests have an enjoyable stay with Hotel Room Sales and that we have reached the required level.
Qualifications
English Language - Fluency is required
Knowledge of the Arabic language is an advantage
Previous experience in a similar capacity is required/preferred in Accor Hotels
Excellent telephone presentation, sales skills, and ability to sell is a plus
Highly interactive and people-friendly attitude
Knowledge of Opera PMS is mandatory
Additional Information
- Team player and dedication...