Cloud system engineer (xico)

General Information Country: Mexico City Job ID: ***** Department: Saa S Experience Level: MID_SENIOR_LEVEL Employment Status: FULL_TIME Workplace Type: Hybrid A Day in the Life Operate in a 24x5x365 support environment, ensuring system uptime and reliability. Execute scheduled tasks and operational procedures within defined service and quality standards. Collaborate with internal teams to resolve incidents, fulfill service requests, and support project delivery. Participate in training programs and assist in onboarding and mentoring new team members. Manage daily operational tasks following established processes and documentation standards. Perform additional duties as assigned by leadership. Basic Qualifications Experience in system administration or cloud operations. Experience with Windows/Linux system administration. Experience in cloud computing platforms, particularly Amazon Web Services (AWS). English communication skills—verbal and written. Experience documenting technical cha...

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