Cloud Services Engineer

Project Role: Cloud Services Engineer

Project Role Description: Act as liaison between the client and Accenture operations teams for support and escalations. Communicate service delivery health to all stakeholders and explain any performance issues or risks. Ensure Cloud orchestration and automation capability is operating based on target SLAs with minimal downtime. Hold performance meetings to share performance and consumption data and trends.

Must have skills: New Relic

Good to have skills: NA

Minimum 3 year(s) of experience is required

Educational Qualification: 15 years full time education

Summary

As a Cloud Services Engineer, your day involves serving as the key connection between the client and internal operations teams, ensuring smooth communication and prompt resolution of support issues. You monitor the health of service delivery, keeping all stakeholders informed about perf...