Cloud engineering manager (centro san andrés cholula)

About the Opportunity

As a Manager of Cloud Engineering within Ellucian Cloud, you will be responsible for day‑to‑day operations of a high‑performance engineering team. You will lead a team of highly skilled engineers to build tools, automation, and monitoring in support of improving operations and reducing manual work. Additionally, the Engineering team and manager will partner with other internal teams within Cloud and R&D to drive improvements in operations and monitoring with a focus around uptime and improving customer experience.

Where you will make an impact Leadership and management of day‑to‑day operations for the Engineering team Monitoring and reporting on work delivery against established internal and external SLA’s and internal SLO’s Drive a team with a Dev Ops culture towards improved overall service through the development of solutions to common problems through automation and code‑defined processes Drive adoption and enhancements to Ellucian’s monitoring platfo...

Apply for this Position