Job Description
The Infrastructure Performance Consultant provides specialized consultancy services to InterAction customers to diagnose, troubleshoot, and resolve performance issues that may be related to customer-managed infrastructure.
This role operates at the intersection of Product, Support, Professional Services, and Customer IT teams, helping clients:
- Assessment and advisory against established LN architecture standards
- Identification of infrastructure deviations impacting performance
- Collaboration with internal teams for tailored client recommendations
- Implement preventative infrastructure best practices
- Improve system reliability, scalability, and adoption
Initially established as a part‑time role, this position will validate demand, define service offerings, and contribute to the creation of a full‑time Professional Services consultancy function focused on infrastructure performance optimization....