Job Description
Position Overview
As a Cloud Support Engineer at OCBC, you will ensure the operational excellence of the multi‑cloud environment across AWS, Azure, Oracle Cloud, and Google Cloud Platform, supporting 24/7/365 operations and maintaining system health. Responsibilities
Cloud Operations:
Oversee performance, health, and reliability of the multi‑cloud infrastructure, including on‑call rotations during odd hours, weekends, or holidays. Standards & Compliance:
Maintain high operational standards by adhering to cloud best practices, security controls, and regulatory requirements. Apply operational and compliance policies continuously. Incident Response & Troubleshooting:
Identify, diagnose, and resolve system‑level issues across cloud infrastructure, operating systems, and applications. Analyze logs and restore services within defined SLAs. Stakeholder Collaboration:
Work with cross‑functional teams to drive issues to closure and deliver outstanding support. Support for New ...
As a Cloud Support Engineer at OCBC, you will ensure the operational excellence of the multi‑cloud environment across AWS, Azure, Oracle Cloud, and Google Cloud Platform, supporting 24/7/365 operations and maintaining system health. Responsibilities
Cloud Operations:
Oversee performance, health, and reliability of the multi‑cloud infrastructure, including on‑call rotations during odd hours, weekends, or holidays. Standards & Compliance:
Maintain high operational standards by adhering to cloud best practices, security controls, and regulatory requirements. Apply operational and compliance policies continuously. Incident Response & Troubleshooting:
Identify, diagnose, and resolve system‑level issues across cloud infrastructure, operating systems, and applications. Analyze logs and restore services within defined SLAs. Stakeholder Collaboration:
Work with cross‑functional teams to drive issues to closure and deliver outstanding support. Support for New ...