Cloud Ccaas Solutions Architect | Ai & Omnichannel

Johnson Controls is looking for a Solutions Architect in Las Rozas de Madrid to shape the future of our global cloud contact center ecosystem. In this collaborative role, you will design scalable and resilient solutions across various channels, partner with teams to deliver results, and lead architecture reviews. The ideal candidate has proven experience in contact center solution architecture and hands-on experience with cloud platforms like NICE and Amazon Connect. A Bachelor’s degree in a related field is preferred. #J-18808-Ljbffr

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