Close Support Technician II

VTG

📍 Reston, Virginia, United States

FULL_TIME Other Installation, Maintenance, and Repair Occupations

Job Description

Overview

VTG is seeking a Close Support Technician II who is responsible for providing in-depth support and problem resolution for Information Technology products, access administration, and/or applications.


What will you do?

  • Interacts with users to troubleshoot and resolve hardware, software and performance problems for customers using LANs, PCs and printers.
  • Analyzes and levies customer requirements to the appropriate technical business unit, and may serve on teams installing software upgrades.

  • Do you have what it takes?

  • Bachelor’s degree in Computer Science or a related technical field (equivalent military training may be considered)

  • 3 years of relevant experience in cybersecurity, network exploitation, or related fields.
  • Demonstrated ability to identify and resolve technical problems, and strong troubleshooting skills.
  • Thorough knowledge of standard desktop hardware...
  • Apply for this Position