Job Description
**Employment Type:**
Full time
**Shift:**
Day Shift
**Description:**
**Position Purpose**
The Clinic Lead supports daily front- and back-office operations to ensure efficient patient flow and an exceptional patient experience. Reporting to the Clinic Supervisor, this role serves as a key resource for team members, reinforcing workflows, customer service standards, and operational efficiency while supporting compliance and accuracy.
**What You Will Do**
+ Coordinate front and back office activities, including scheduling, registration, and patient flow
+ Monitor clinic operations and communicate delays or barriers to leadership
+ Serve as a point of contact for operational questions and provide informal team guidance
+ Reinforce customer service expectations and support service recovery efforts
+ Assist with insurance verification and registration accuracy
+ Help maintain audit readiness and adherence to policies and procedur...
Full time
**Shift:**
Day Shift
**Description:**
**Position Purpose**
The Clinic Lead supports daily front- and back-office operations to ensure efficient patient flow and an exceptional patient experience. Reporting to the Clinic Supervisor, this role serves as a key resource for team members, reinforcing workflows, customer service standards, and operational efficiency while supporting compliance and accuracy.
**What You Will Do**
+ Coordinate front and back office activities, including scheduling, registration, and patient flow
+ Monitor clinic operations and communicate delays or barriers to leadership
+ Serve as a point of contact for operational questions and provide informal team guidance
+ Reinforce customer service expectations and support service recovery efforts
+ Assist with insurance verification and registration accuracy
+ Help maintain audit readiness and adherence to policies and procedur...