Client Support Representative
Lawrence General Hospital
📍 Lawrence, Massachusetts, United States
Job Description
Your final base salary will be determined based on your education, experience, licensure, and internal equity considerations. Offers are typically made below the top of the range to support future salary growth.
As the Client Support Representative, you are the first contact of the Radiology Department, whether it is greeting a person presenting at the reception desk or a caller on the phone. This individual is responsible for setting a professional, courteous, and compassionate tone to ensure a positive customer experience. The representative registers the patient by obtaining and accurately entering all personal, financial, and insurance data. He/she must obtain all signatures necessary to treat the patient and bill their insurance.
The client representative performs a variety of secretarial and clerical duties in the Radiology Department. This includes patient registration, scheduling, ordering examinations and obtaining written physician orders for each exam...