Job Description
What we offer
Job Summary
The Client Success Specialist (CSS) owns client outcomes and the long term health of assigned Tier 1 clients within the National Accounts division. This role serves as a primary external facing representative of SERVPRO, requiring a high level of professionalism, executive presence, and communication excellence.
The CSS leads onboarding, adoption, and value realization while proactively identifying risks and driving measurable improvements in accuracy, cycle time, and customer satisfaction. Success in this role requires stro...