Client Servicing Manager

Key Responsibilities -

• Manage and grow a portfolio of enterprise accounts.

• Act as the primary point of contact for clients, conduct face-to-face client meetings, business reviews, presentations, and strategic discussions to strengthen client relationships.

• Manage end-to-end website updates, campaign execution, offer listings, and catalogue management for client accounts.

• Coordinate effectively with internal teams including Operations, Product, Tech, Design, Finance, and Marketing to ensure seamless campaign execution.

• Analyze account performance, prepare monthly business reviews (MBRs), campaign reports, and provide actionable insights to clients.

• Monitor competitor activities, industry trends, and campaign benchmarks to recommend opportunities for account growth and optimization.

• Ensure high service quality, Timely delivery, and adherence to client SLAs.

Skill Set Required –