Client Services Executive - Hybrid

Experian

📍 North Sydney, New South Wales, Australia

Full-time Information and Record Clerks

Job Description

Job Description

As a Client Services Executive, you'll help grow our TenderLink subscription base through new sales. Reporting to Australasian Sales & Services Manager, you'll identify prospects, engage with them by phone and email, and provide exceptional customer service to ensure long-term relationships.

Work that matters - What you'll do

  • Identify prospective clients using a vertical sector approach (e.g., IT, Telecommunications and Construction).
  • Make outbound calls daily, send proposals, and follow up with prospects.
  • Ensure customers are onboarded and set up for success.
  • Respond to inbound queries promptly, maintaining high customer satisfaction.
  • Record all communications for future reference.
  • Analyse customer feedback to improve processes and products.

  • Qualifications

    What You'll Bring

  • 2+ years of experience in sales or a similar role.
  • Str...
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