Job Description
Description
We’re looking for a highly organised and personable individual to support the Client Services Team in the administration of new client enquiries, sales and account management. You’ll be a key link between our clients and production team—ensuring every enquiry is handled effectively, every brief is quoted accurately and every client feels valued and informed throughout their journey.
A steady stream of project enquiries will need to be handled each day, both over the phone and email. This will involve taking down and requesting all relevant information, understanding their problems and requirements, using our pricing charts to price up projects, liaise with the production team about capacity and scheduling, then booking in projects for clients.
This is a hybrid role blending client service, sales support and light project coordination. You’ll field new enquiries, prepare quotes, manage our CRM, take meeting notes, follow up...