Client Services Administrator - (Contract)

Client Services Administrator (CSA)

AGAT Laboratories is looking for an entry‑level Client Services Administrator to assist the Client Services Team with customer support and administrative tasks. The position is contract‑based with an anticipated end date of February 17, 2027.

What you will be doing

• Employ AGAT’s mission of “Service Beyond Analysis” by supporting the Client Services Team.
• Complete delegated client requests in a timely and accurate manner, including bottle order submissions, re‑assignments, re‑analysis requests, providing clients with accurate information, and delivering Sample Receipt Notifications, Results and Invoices within required turnaround time.
• Notify clients of sample integrity issues.
• Provide backup and coverage for Client Service Representatives, including responding to client inquiries by email or phone, updating reports, assisting with sample turnaround times, and monitoring Priority Re...