Client Service Support Specialist

Canada Life

📍 pointe claire, montreal (administrative region), Canada

Full-time Human Resources

Job Description

Join Investment Planning Counsel (IPC) as a Client Service Support Specialist, focusing on enhancing client interactions and operational efficiency. This permanent, full-time position is your chance to make a significant impact on client experiences and support Advisors effectively.

At IPC, part of Canada Life, this role is vital for delivering high-quality client service. You will prepare documentation, manage appointments, and ensure compliance while maintaining important client records. Strong problem-solving skills and the ability to multitask are essential for thriving in this supportive environment.

Key Responsibilities:
• Manage initial client interactions through various channels
• Prepare meeting materials including agendas and summaries
• Assist with onboarding and respond to client requests
• Process and track documentation accurately
• Ensure compliance and support Advisor workflows

Requirements:
• H...
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