Client service representative (temporary full-time)
X
XtendOps
📍 monterrey, nuevo león, Mexico
Job Description
Basic Information Days off:
2 per week Work modality:
100% on-site Location:
MTY -
AIM · Calle Gral. Carlos Salazar Ote. 703, Centro, 64000 Monterrey, N. L., Mexico Market:
US (client-facing calls); role based in Mexico Customer profile:
Prospective clients seeking legal assistance, usually due to an injury or monetary loss. Sales involved:
No - customer service only, no legal experience required Core function:
First point of contact; gathers basic case info and routes to correct department
Candidate Criteria HS diploma or GED (required) Can multitask across software while on live calls Works well independently AND on a team Track record of reliability/attendance
2 per week Work modality:
100% on-site Location:
MTY -
AIM · Calle Gral. Carlos Salazar Ote. 703, Centro, 64000 Monterrey, N. L., Mexico Market:
US (client-facing calls); role based in Mexico Customer profile:
Prospective clients seeking legal assistance, usually due to an injury or monetary loss. Sales involved:
No - customer service only, no legal experience required Core function:
First point of contact; gathers basic case info and routes to correct department
Candidate Criteria HS diploma or GED (required) Can multitask across software while on live calls Works well independently AND on a team Track record of reliability/attendance