Client Service Representative

What You’ll Be Doing

As a member of the Personal and Business Banking Team, you’ll work in a fast‑paced Banking Center and use your knowledge of financial services products to help clients with their day‑to‑day banking needs. You’ll answer questions, assist with transactions, and proactively connect clients with the right team members. You’re flexible to work our banking center hours, which may include evenings and weekends, and you’re open to working at multiple centers within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on‑site full‑time.

How You’ll Succeed

• Client engagement – help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
• Problem solving – listen, ask questions, and ...