Client Service Representative
V
VCA Animal Hospitals
📍 Austin, TX, United States
Job Description
We’re not just looking for someone to answer phones - we’re looking for someone who genuinely cares. This is a part-time role (2–3 days per week) for someone who wants to be part of a team that is passionate about helping pets as well as the people who love them.
You do not need prior veterinary experience. If you bring the passion, desire to learn, and willingness to help, we will provide the training.
Our schedule is flexible Monday through Saturday, but right now we are particularly looking for support on weekdays.
**ESSENTIAL FUNCTIONS:**
• Customer service functions, including greeting visitors, answering telephones, and guiding clients and their pets to exam rooms
• Scheduling and confirming appointments
• Placing outbound calls for follow-ups and reaching out to prospective clients
• Presenting and explaining fees, including processing payments
• Recommending, selecting, and obtaining products and services, including prescriptions<...
You do not need prior veterinary experience. If you bring the passion, desire to learn, and willingness to help, we will provide the training.
Our schedule is flexible Monday through Saturday, but right now we are particularly looking for support on weekdays.
**ESSENTIAL FUNCTIONS:**
• Customer service functions, including greeting visitors, answering telephones, and guiding clients and their pets to exam rooms
• Scheduling and confirming appointments
• Placing outbound calls for follow-ups and reaching out to prospective clients
• Presenting and explaining fees, including processing payments
• Recommending, selecting, and obtaining products and services, including prescriptions<...