Client Service Manager

Voluxis

📍 Dubai, Dubai, United Arab Emirates

full-time Operations Specialties Managers

Job Description

Job Description

  • Managing the flow of information and communication between Aircraft Owners and Operations, Finance, Airworthiness and Charter Sales teams
  • Working with the Operations team to ensure client flight itineraries and related requests are carried out accurately and in a timely manner
  • Working with the Airworthiness department regarding planning and coordination of aircraft maintenance, whilst managing client expectations
  • Working with clients and associated teams regarding feasibility of flight schedules
  • Meeting and greeting passengers on departure and arrival
  • Close collaboration with Cabin Crew to ensure accurate client profiling and delivery of the highest levels of inflight service
  • Coordination of comprehensive monthly reporting to clients and their finance teams including participating in financial reconciliation process, ensuring compliance with contractual parameters
  • Maintaini...
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