Job Description
Client Service Executive
We are looking for a proactive and customer-focused Client Services Executive to join our team. This is a fast-paced, client-facing role where you will take ownership of projects from initial handover through to delivery, ensuring an exceptional customer experience at every stage.
You will act as the key point of contact for clients, working closely with Sales and Production teams to ensure projects are delivered on time, within scope, and to the highest standards.
Key Responsibilities
Manage the day-to-day coordination of live client projects and orders
Act as the main point of contact for client communication
Provide clear and timely updates on production status and project progress
Support the Sales team with quotations, follow-ups, and conversions
Maintain accurate and up-to-date activity within CRM systems (e.g. Pipedrive)
Assist clients in decision-making by providing technical and commercial guidance
Monitor ...
We are looking for a proactive and customer-focused Client Services Executive to join our team. This is a fast-paced, client-facing role where you will take ownership of projects from initial handover through to delivery, ensuring an exceptional customer experience at every stage.
You will act as the key point of contact for clients, working closely with Sales and Production teams to ensure projects are delivered on time, within scope, and to the highest standards.
Key Responsibilities
Manage the day-to-day coordination of live client projects and orders
Act as the main point of contact for client communication
Provide clear and timely updates on production status and project progress
Support the Sales team with quotations, follow-ups, and conversions
Maintain accurate and up-to-date activity within CRM systems (e.g. Pipedrive)
Assist clients in decision-making by providing technical and commercial guidance
Monitor ...