Client Service Champion: Pretoria East
A
AVBOB South Africa
📍 IPitoli, IGauteng, South-Africa
Job Description
We are looking for an individual, under the guidance of the Area Manager, who will be responsible for high quality client service and client retention effort, by overseeing and controlling the standards of the customer service of the administrative clerks in the area.
You will be working for a well-established company that is over 100 years old with strong values. An organization that values employee development and rewards excellent performance.
Responsibilities
Team Management
Attend scheduled area meetings and report back to employees in the area office on deficiencies with regard to customer service and to recommend to the management structure actions to rectify.
Conduct meetings with employees, minute meetings, share minutes with all stakeholders and keep record of minutes with regard to all customer service-related matters.
Identify development areas with regards to client service deficiencies and compile and track a development plan in respect of admin staff in...
You will be working for a well-established company that is over 100 years old with strong values. An organization that values employee development and rewards excellent performance.
Responsibilities
Team Management
Attend scheduled area meetings and report back to employees in the area office on deficiencies with regard to customer service and to recommend to the management structure actions to rectify.
Conduct meetings with employees, minute meetings, share minutes with all stakeholders and keep record of minutes with regard to all customer service-related matters.
Identify development areas with regards to client service deficiencies and compile and track a development plan in respect of admin staff in...