Client Service Associate

Robert Half

📍 roanoke, va, United-States

Full-time Staffing and Recruiting

Job Description

Position Summary

The Client Service Associate (CSA) serves as a key liaison between financial advisors and clients, delivering high-touch service and operational support within a fast-paced wealth management environment. This individual is fully licensed and brings 5+ years of experience supporting high-net-worth clients, managing account administration, and ensuring regulatory compliance. The CSA plays a critical role in client retention, relationship management, and the seamless execution of investment and financial planning services.

Key Responsibilities

Client Relationship & Service

  • Serve as the primary point of contact for client service requests, inquiries, and account needs
  • Deliver a superior client experience through proactive communication and responsiveness
  • Build strong relationships with high-net-worth and ultra-high-net-worth clients
  • Support client onboarding, including account opening, transfers, and documentat...
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