Job Description
We're Hiring: Customer Success Executive (Ahmedabad)
📍 Location: Ahmedabad
💰 Compensation: ₹30,000 – ₹40,000 per month (depending on experience)
🎓 Experience: 0–3 years
FretBox is India's leading Hostel & Campus Residential Management Platform, trusted by universities serving 100,000+ students across the country.
As we continue expanding in Ahmedabad and onboarding new university partners, we are looking for a Customer Success Executive who is passionate about building relationships, solving problems, and helping customers succeed.
What You'll Do:
✅ Be the primary point of contact for assigned universities
✅ Conduct onsite product training sessions for university staff and administrators
✅ Support universities during implementation and day-to-day operations
✅ Build strong relationships with wardens, hostel teams, and management
✅ Coordinate with our product and support teams to resolve customer issues
...